Terms of Service

01 Overview

Welcome to Cuties Benavy. The terms "we", "us" and "our" refer to Cuties Benavy. We operate this store and website, including all related information, content, features, tools, products and services to provide you with a personalised shopping experience (the "Services"). Cuties Benavy is powered by Shopify.

These Terms of Service describe your rights and responsibilities when using our Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms and our Privacy Policy.

02 Access and Account

By agreeing to these Terms, you confirm that you are of legal age in your state or province of residence. You are solely responsible for the security of your account credentials and all account activity. You may not transfer, sell or assign your account to another person.

To use our Services, you may be asked to provide information such as your email address, billing and delivery address, and payment details. You confirm that all information provided is accurate, current and complete.

03 Our Products

We have made every effort to display our products accurately. However, colours and appearance may vary depending on your device and its settings. We do not guarantee that the quality or appearance of products will meet your expectations exactly as displayed.

Product descriptions may be changed at any time without notice. We reserve the right to discontinue any product and to limit quantities offered.

04 Orders

When you place an order, you are making an offer to purchase. Cuties Benavy reserves the right to accept or refuse any order at its discretion. Your order is accepted once we confirm it and process your payment.

Please check your order carefully before submitting, as we may not be able to process cancellations once an order is accepted. Returns and exchanges are handled in accordance with our Refund Policy.

05 Pricing and Billing

Prices may change without prior notice. The price charged for a product is the price in effect at the time of your order, as confirmed in your order confirmation email. Unless otherwise stated, prices are inclusive of applicable Dutch VAT (BTW).

You agree to provide accurate and complete purchase and payment information for all orders placed through our store.

06 Shipping and Delivery

We currently ship within the Netherlands only. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs or events beyond our control. Risk of loss passes to you once we hand the products to the carrier.

Full details are available in our Shipping Policy.

07 Right of Withdrawal

To exercise this right, contact us at cuties@benavy.store within 14 days of receiving your order. Full details are available in our Refund Policy.

08 Intellectual Property

All content on our Services, including trademarks, text, images, graphics, video and audio, is owned by Cuties Benavy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute or use our content for commercial purposes without our prior written consent.

09 Prohibited Use

You may only use our Services for lawful purposes. You may not use our Services to violate any laws, infringe intellectual property rights, send spam or unsolicited communications, transmit harmful or malicious content, or impersonate any person or entity.

10 Disclaimer of Warranties

Our Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, error-free or free from viruses or other harmful components.

11 Limitation of Liability

To the fullest extent permitted by law, Cuties Benavy shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our Services or products. Our total liability shall not exceed the amount paid by you for the product in question.

12 Relationship with Shopify

Cuties Benavy is powered by Shopify. All sales and purchases are made directly with Cuties Benavy. Shopify is not responsible for any aspect of a sale between you and Cuties Benavy, including any injury, damage or loss resulting from purchased products or services.

13 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

14 Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.