01

Who we are

Cuties Benavy is a jewelry brand based in the Netherlands. For any questions about this policy or your personal data, contact us at cuties@benavy.store.

02

What information we collect

When you visit our store or place an order, we may collect:

• Name, email address, shipping address and phone number
• Payment information, processed securely through Shopify Payments, we do not store your card details
• Order history and preferences
• Device and browser information, IP address and browsing behavior on our site
• Information you provide when contacting us via email or Instagram

03

How we use your information

We use your data to:

• Process and fulfill your orders
• Communicate with you about your purchase, shipping and returns
• Send marketing emails if you've subscribed to our newsletter, you can unsubscribe anytime
• Improve our website and customer experience
• Show you relevant ads on Instagram and Facebook
• Comply with legal obligations

04

Who we share your data with

We only share your information with trusted third parties who help us run our business:

• Shopify — our e-commerce platform, processes orders and payments
• AfterShip — provides order tracking
• Meta (Instagram & Facebook) — used for advertising, if you interact with our ads, Meta may collect data according to their own privacy policy
• PostNL — our shipping carrier, receives your address to deliver your order

We never sell your personal data to third parties.

05

Your rights under GDPR

As a resident of the Netherlands or the EU, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict how we process your data
• Request a copy of your data in a portable format
• Withdraw consent for marketing at any time

To exercise any of these rights, email us at cuties@benavy.store. We will respond within 30 days.

06

Cookies

Our website uses cookies to improve your browsing experience, remember your cart and show relevant ads. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

07

Data retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law, for example, tax and accounting records.

08

Data security

We use industry standard security measures, including encrypted payment processing through Shopify, to protect your personal information.

09

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.